FSIS Logo Food Safety and Inspection Service
United States Department of Agriculture
Washington, D.C. 20250-3700
Food Safety Focus
April 2000

Food Recalls

When a food product is recalled, it can be a serious concern for consumers. There are different reasons for recalls—some serious, while others are less worrisome. The following information will help you better understand who is responsible for food recalls and what is involved in the recall process.

What is a food recall? A food recall is a voluntary action by a manufacturer or distributor to protect the public from products that may cause health problems or possible death.
Who regulates food products? The Food Safety and Inspection Service (FSIS) of the U.S. Department of Agriculture (USDA) inspects and regulates meat and poultry products. FSIS is responsible for ensuring that these products are safe, wholesome, and accurately labeled.

FSIS also inspects pasteurized egg products (eggs that have been removed from their shells for further processing) produced in Federally inspected plants. However, once egg products leave the processing plants, the Food and Drug Administration (FDA) assumes responsibility for the safety of these products. All other food products, other than those regulated by FSIS, fall under the regulatory authority of the FDA.

THE RECALL PROCESS FOR MEAT AND POULTRY

What is the purpose of a recall? The purpose of a recall is to remove meat or poultry from commerce when there is reason to believe it may be adulterated (injurious to health or unfit for human consumption) or misbranded (false or misleading labeling and/or packaging). Even when the food has been previously inspected and passed by FSIS, a recall is necessary when new information becomes available indicating a possible public health issue.
Who decides there should be a recall? All recalls are voluntary. They may be initiated by the manufacturer or distributor of the meat or poultry or at the request of FSIS. To date, no company has ever refused a request from FSIS to recall a potentially unsafe food. However, if a company should refuse to recall their product, FSIS has the legal authority to detain and/or seize meat and poultry product(s) in commerce when there is reason to believe they are hazardous to public health or if other consumer protection requirements are not met.
How are unsafe products discovered? Unsafe or improperly labeled meat and poultry can come to the attention of FSIS in many different ways:
  • Often, the company that manufactured or distributed the food will inform FSIS of the situation.
  • Sometimes the discovery is made through test results of samples taken by FSIS as part of its sampling program.
  • FSIS field inspectors and compliance officers, in the course of their routine duties, gather information and make observations that may lead to the discovery of unsafe or improperly labeled foods.
  • FSIS may learn of unsafe food from consumer complaints, epidemiological data submitted by state and local public health departments, other USDA agencies, and other Federal agencies such as FDA and the Department of Defense.

As soon as FSIS learns that a possibly unsafe or mislabeled food is in commerce, it conducts a preliminary investigation to determine whether a recall of the meat or poultry is necessary.

The preliminary investigation may include some or all of the following steps:

  • Collecting and verifying information about suspected food;
  • Documenting a chronology of events;
  • Contacting the manufacturer of the food for more information;
  • Discussions with FSIS field inspection and compliance personnel;
  • Interviewing a consumer who allegedly became ill or injured from eating the food;
  • Collecting and analyzing food samples; and
  • Contacting state and local health departments.
What is the role of FSIS? During a meat or poultry recall, FSIS protects the public health by ensuring that potentially hazardous foods are removed from commerce as quickly as possible. The primary role of FSIS is to closely monitor the effectiveness of the firm’s recall procedures and to provide scientific and technical advice.

FSIS has a standing Recall Committee that works with the company to coordinate the recall. It is chaired by the Emergency Response Division and consists of FSIS scientists, technical experts, field inspection managers, and enforcement personnel.

What is the role of the Recall Committee? When there is reason to believe that recalling meat or poultry is necessary to protect public health, the Emergency Response Division convenes a meeting of the Recall Committee. The Committee evaluates all available information and, if it believes a meat or poultry recall is necessary, it will ask the firm to recall the suspected food.

After an evaluation of the situation, the Recall Committee classifies it based on the relative health risk.

  • Class I – A Class I recall involves a health hazard situation where there is a reasonable probability that eating the food will cause health problems or death.

    Meat that is contaminated with pathogenic bacteria, such as Listeria monocytogenes in a ready-to-eat product or Escherichia coli O157:H7 in raw ground beef, would be subject to a Class I recall. Also, adding Class I allergens, such as peanuts or eggs, as an ingredient in processed meat without listing them on the label would justify a Class I recall.
  • Class II – A Class II recall involves a potential health hazard situation where there is a remote probability of adverse health consequences from eating the food.

    An example of a Class II recall would be the presence of dry milk, a Class II allergen, as an ingredient in sausage without mention of the dry milk on the label.
  • Class III – A Class III recall involves a situation when eating the food will not cause adverse health consequences. An example would be improperly labeled processed meat in which added water is not listed on the label as required by Federal regulations.

In addition to determining the class of the recall, the Recall Committee identifies production and distribution information so that all the recalled food can be identified and returned in an appropriate manner.

When its investigation is complete, the Recall Committee advises the company of its recommendation that a Class I, II, or III recall be conducted. The Committee also provides an opportunity for the firm to offer any information it wishes FSIS to consider regarding the recall. The Recall Committee considers all information and makes a final recommendation.

How does FSIS notify the public when a product is recalled? For every recall, FSIS notifies the public in two ways -- through a press release and a Recall Notification Report (RNR). The press release and the RNR are posted on the FSIS Recall Web site: www.fsis.usda.gov/OA/recalls/rec_intr.htm
What is a Recall Notification Report (RNR)? RNRs provide the public with detailed information about meat and poultry recalls. Information provided in the RNR includes the following:
  • a description of the food being recalled;
  • any identifying codes;
  • the reason for the recall;
  • the name of the producing establishment;
  • distribution information;
  • the recall classification; and,
  • the appropriate contact persons for FSIS and the recalling company.

RNRs are sent by facsimile and electronic mail to food safety and public health officials throughout the country at the Federal, State, and local levels. This notification provides the public health community with important data to use in following up on reported illnesses that may be associated with the recalled product.

How does FSIS ensure that products subject to the recall are returned? FSIS field personnel conduct "effectiveness checks" to ensure that the firm makes all reasonable efforts to retrieve the recalled meat or poultry. A sufficient number of effectiveness checks are made to verify that the recall is conducted in an effective manner, and that the firm locating, retrieving, controlling, and disposing of the food is acting in accordance with regulatory requirements.

After FSIS has determined that the recalling firm has made all reasonable efforts to retrieve and appropriately dispose of the recalled food, the firm is officially notified by letter that the recall is completed and no further action is expected.

Does FSIS keep documentation on recalls? The Emergency Response Division maintains comprehensive case files for all recalls coordinated by FSIS.
Where can consumers find information on recalls of food products? For additional information on recalls of meat and poultry products, consumers may contact the following:

Food Safety and Inspection Service Recall Information Center Web site: www.fsis.usda.gov/OA/recalls/rec_intr.htm

Meat and Poultry Hotline 1-800-535-4555
   Washington, DC area: (202) 720-3333
   TTY: 1-800-256-7072
   E-mail: mphotline.fsis@usda.gov

For information on recalls of all other foods, please contact FDA’s Center for Food Safety and Applied Nutrition’s Outreach and Information Center at 1-888-SAFE FOOD (1-888-723-3366).

Additional information is also available on the Web site: www.foodsafety.gov.

For additional food safety information about meat, poultry, or eggs, call the toll-free USDA Meat and Poultry Hotline at 1 (800) 535-4555; Washington, DC area, (202) 720-3333; TTY: 1 (800) 256-7072. It is staffed by home economists, registered dietitians, and food technologists weekdays from 10 a.m. to 4-p.m. Eastern Time, year round. An extensive selection of food safety recordings can be heard 24 hours a day using a touch-tone phone.

The media may call Bessie Berry, Manager, USDA Meat and Poultry Hotline, at (202) 720-5604.

Information is also available from the FSIS Web site: www.fsis.usda.gov

 

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